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Financial Management and Utility Billing Suite of Software that can be accessed from anywhere
Our Clients are Cities, Villages, Townships, Counties, Water/Sewer Districts, Fire Protection Districts and Park Districts
Our Mission is to Provide The Best Software Solution and Support for our Clients while managing a long term partnership.

LOCiS Forms include All Check Types, Utility Billing, Permit Renewal Notices and much more. We are fortunate to have a long term Forms Partner whom we recommend for uniformity and accuracy on the forms they can provide. Pioneer Office Forms, Inc. is capable of handling your forms needs, so feel free to call or email for sample forms.

www.piographics.com   Ted Ostrowski   Karen Bauer

Telephone: 708-922-3590 Fax: 708-922-3593

Pioneer Office Forms, Inc
PO Box 1607
Homewood, Illinois 60430
  • 3rd Party Payment Providers
  • Meter Reading Systems
The Local Government Computer and Information Service (LOCiS) was established in 1987 to meet the automation needs of all local governments. Today, LOCiS continues to provide support to more than 270 of the most amazing Communities, Townships, Counties, Water / Sewer Districts, Park and Fire Protection Districts.

  • Specialized Utility Billing, Fund Accounting and other software specifically oriented to local governments.
  • Ongoing support, education and development.
  • Single source of all information technology including Hardware and Software.
  • User participation in defining the evolution of LOCiS to meet their current and future needs.
  • Talented developers and product specialists continuously query the needs of our customers to ascertain where we should be from a technological and feature standpoint.
  • We are adding new features to our software applications every day. The vast majority of these features are requests from our existing customer base. We are second-to-none when it comes to responsiveness to our customers.
  • Long-term assurance that today's solution will continue to be the answer in the future!
Local Government Computer and Information Service
4000 West Jefferson Street
Joliet, Illinois 60431

Office Hours
Monday - Friday9 AM - 5 PM
Weekends and HolidaysClosed
After-Hours Support
Monday - Friday5 PM -9 PM
Weekends and Holidays9 AM - 5 PM

Telephone Numbers
Telephone:815-744-0011
Toll-Free Telephone:866-LOCiS99
After-Hours Support Line:815-200-9110
Fax:815-744-8182

LOCiS Support Team
Frank J. MckayPresident
GregDirector of Application Development
RickSenior Consultant
KimSystem Consultant/Marketing Coordinator
FrankSystem Consultant
NicoleSystem Consultant
JenniferProject Manager/Client Support
Account Representative/Support
We are looking for a customer service oriented Help desk analyst to provide technical support to users in an efficient and accurate manner. Basic to Advanced Computer/Browser knowledge is required. You must be a fast learner. This is the perfect job for someone who has further plans to learn more about Programming and/or Accounting.

Responsibilities
Provide first level contact and convey resolutions to customer issues
Properly escalate unresolved queries to the next level of support
Track, route and redirect problems to correct resources
Update customer data and produce activity reports
Walk customers through problem solving process
Follow up with customers, provide feedback and see problems through to resolution
Utilize excellent customer service skills and exceed customers’ expectations
Ensure proper recording, documentation and closure
Recommended procedure modifications or improvements
Preserve and grow your knowledge of help desk procedures, products and services Skills

Send Resume
Programmer
Searching for a programmer/developer with 2 years hand-on experience in the following: ASP.NET, VB.net, HTML, Javascript, Microsoft Visual Studio 2010/2012, Microsoft SQL Server, Stored Procedures, Microsoft IIS, SOAP/REST Web Service. Other languages may be needed in the future, we will train if necessary. The task will be to design, develop and recreate our existing desktop based accounting package using cutting edge technologies such as, but not limited to, ASP, HTML, CSS, JavaScript and SQL. Will be responsible for all development phases including the middle-tier SOAP/REST-based web services to interface between front-end and database(s) and writing backend database queries and stored procedures to support front-end application. Excellent analytical and verbal communication skills required. Basic accounting skills are desirable as well.
Send Resume

12/7/2022

LOCiS 7/8 Financial Review and Calendar Year End - City of Murphysboro

Register!

12/14/2022

LOCiS 7/8 Financial Review and Calendar Year End - Joliet Park District

Register!

12/14/2022

LOCiS 7/8 Financial Review and Calendar Year End - Village of Caseyville

Register!

12/24/2022

Christmas Eve


12/25/2022

Christmas Day


1/1/2023

New Years Day


1/18/2023

LOCiS YouTube V7 UB Webinar—new features & concepts 10:00-11:30am

View Webinar!

1/18/2023

LOCiS YouTube V8 UB Webinar—overview 1:00-2:30pm

View Webinar!

1/19/2023

LOCiS YouTube V7 Payroll Webinar—new features & concepts 9:00am

View Webinar!

1/19/2023

LOCiS YouTube V7 Accounts Payable Webinar—new features & concepts 10:00am

View Webinar!

1/19/2023

LOCiS YouTube V7 General Ledger Webinar—new features & concepts 11:00am

View Webinar!

1/19/2023

LOCiS YouTube V8 Payroll Webinar—overview 1:00pm

View Webinar!

1/19/2023

LOCiS YouTube V8 Accounts Payable Webinar—overview 2:00pm

View Webinar!

1/19/2023

LOCiS YouTube V8 General Ledger Webinar—overview 3:00pm

View Webinar!

2/21/2023

IRWA - Effingham


2/22/2023

IRWA - Effingham


2/23/2023

IRWA - Effingham


3/20/2023

WATERCON 2023 Springfield Illinois


3/21/2023

WATERCON 2023 Springfield Illinois


3/22/2023

WATERCON 2023 Springfield Illinois


3/23/2023

WATERCON 2023 Springfield Illinois


4/7/2023

Good Friday


4/9/2023

Easter Sunday


5/29/2023

Memorial Day


6/25/2023

IMTA Conference


6/26/2023

IMTA Conference


6/27/2023

IMTA Conference


7/4/2023

Independence Day


9/4/2023

Labor Day


9/21/2023

IML Annual Conference


9/22/2023

IML Annual Conference


9/23/2023

IML Annual Conference


11/23/2023

Thanksgiving


11/24/2023

Black Friday



Needs Assessment

Installation

Training


Implementation

Support

User Group

Webinars

LOCiS has built itself on outstanding customer support. We work closely with you to not only solve problems, but also incorporate feedback to create a better platform. We are externally driven, which ensures that our staff focuses on your needs first. We don’t use automated phone systems or outsourced technical assistance. If you have an issue, LOCiS experts will work with you personally to solve it. This focused attention, customer-first attitude, and dedication to creating a better platform is what gives us a great retention rate – in over 35 years of commitment to local government, we have never lost a customer due to unsatisfactory service.

Our training sessions explore our software features in detail. You will take a personalized guided tour of each software solution with an expert, so you know exactly how to get the most of your experience with the software. We host training sessions, either onsite or remote with your staff depending on your needs and expectations.
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